For Apple devices, iPhone XR and newer on iOS 12+ are compatible. A third party app is required if you are running iOS 11+ on an iPhone 7, 7+, 8, 8+, or X.
For Android devices, Android 2.3 (Gingerbread) was the first version to support reading NFC tags. That being said, not all smartphones have an NFC reader in them. A good place to start looking is this Wikipedia page of NFC supported mobile devices. That list is not 100% accurate so we suggest looking in either your device's settings or other places online to get a definitive answer.
We are not responsible if you purchase Dive Tap and don't own a device that can read NFC tags.
If your product arrives broken and/or unusable, you may contact us for a refund or replacement. Product with scratches, imperfections, or blemishes are ineligible for a refund, return, or exchange. For more details, please review our Refund Policy.
Orders being shipped within the contiguous U.S. generally arrive within 7-14 days after purchase. Depending on the shipping location, delivery may take less or more time. If your order does not arrive within 30 days, you may be eligible for a refund.
Orders being shipped outside of the contiguous U.S. arrive roughly 30 days after purchase. Depending on the shipping location, delivery may take less or more time. If your order does not arrive within 60 days, you may be eligible for a refund.
For more details, please review our Refund Policy.
Dive accounts are only used for Dive services. Meaning, a new account must be created to be used with the shop.
Yes, all Dive Tap products provide the same functionality. Dive Tap products via collaborations with other brands may result in special perks such as special events, exclusive messages, and cool designs.
We don’t recommend storing sensitive information on your Tap. If you insist on doing so, we have a couple of suggestions to help you keep your data safe. First, only use your Tap with people you trust. Others may have malicious intent and could get your root link to access your active data whenever they want. Second, disable your Tap whenever you’re not using it. If someone has your root link, they won’t be able to access your active data when it’s disabled. We do everything in our power to keep your Tap safe before it arrives. Make sure to keep your Tap protected just like you would with a credit card if you're planning to share sensitive information. With great power comes great responsibility
Dive Tap is currently available in the following countries:
United States (54 States / Provinces), Chad, Faroe Islands, India (36 States / Provinces), Nicaragua, Saint Lucia, Fiji, Indonesia, Niger, Saint Pierre and Miquelon, Finland, Nigeria, Saint Vincent and the Grenadines, France, Niue, Samoa, French Guiana, Iraq, San Marino, Ireland, Sao Tome and Principe, Israel, Saudi Arabia, Italy (110 States / Provinces), Senegal, Jamaica, Japan, Jordan, Belgium, Belize, Kazakhstan, Uganda, Benin, Kenya, Ukraine, Bermuda, Kiribati, Mexico (32 States / Provinces), United Arab Emirates, Bhutan, Micronesia, Federated States of, United Kingdom, Bolivia, Cyprus, South Korea, Moldova, Republic of, Bosnia and Herzegovina, Czech Republic, Kuwait, Monaco, Uruguay, Botswana, Denmark, Guadeloupe, Kyrgyzstan, Mongolia, Philippines, Brazil (27 States / Provinces), Djibouti, Guam, Lao People's Democratic Republic, Montserrat, Pitcairn, Uzbekistan, Brunei Darussalam, Dominica, Guatemala, Morocco, Poland, Vanuatu, Dominican Republic, Mozambique, Portugal, Venezuela, Ecuador, Guinea, Myanmar, Puerto Rico, Suriname, Viet Nam, Egypt, Guinea-Bissau, Namibia, Qatar, Svalbard and Jan Mayen, El Salvador, Guyana, Reunion, Haiti, Romania, Swaziland, Holy See (Vatican City State), Russian Federation, Sweden, Honduras, Rwanda, Switzerland, Hong Kong, Taiwan, Tajikistan, Tanzania, United Republic of, Armenia, Aruba, Australia (Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia), Thailand, Austria, Madagascar, Togo, Azerbaijan, Chile, Malawi, Tokelau, Bahamas, China, Malaysia, Tonga, Bahrain, Colombia, Maldives, Trinidad and Tobago, Bangladesh, Comoros, French Polynesia, Mali, Norfolk Island, Tunisia, Barbados, Congo, Gabon, Malta, Northern Mariana Islands, Turkey, Congo, the Democratic Republic of the, Marshall Islands, Norway, Turkmenistan, Belarus, Cook Islands, Gambia, Martinique, Oman, Seychelles, Turks and Caicos Islands, Georgia, Mauritania, Pakistan, Sierra Leone, Tuvalu, Costa Rica, Germany, Mauritius, Palau, Cote D'Ivoire, Panama, Singapore, Croatia, Ghana, Papua New Guinea, Slovakia, Gibraltar, Paraguay, Slovenia, Greece, Peru (25 States / Provinces), Solomon Islands, Greenland, Somalia, Grenada, South Africa, Spain, Sri Lanka, Afghanistan, Albania, Algeria, Latvia, American Samoa, Bulgaria, Lebanon, Andorra, Burkina Faso, Lesotho, Angola, Burundi, Liberia, Virgin Islands, British, Anguilla, Cambodia, Equatorial Guinea, Libyan Arab Jamahiriya, Nauru, Virgin Islands, U.S., Antigua and Barbuda, Cameroon, Liechtenstein, Nepal, Wallis and Futuna, Western Sahara, Argentina (24 States / Provinces), Canada (13 States / Provinces), Eritrea, Lithuania, Netherlands, Yemen, Cape Verde, Estonia, Luxembourg, Netherlands Antilles, Saint Helena, Zambia, Cayman Islands, Ethiopia, Hungary, Macao, New Caledonia, Zimbabwe, Central African Republic, Falkland Islands (Malvinas), Iceland, Macedonia, New Zealand, Saint Kitts and Nevis, Serbia, Montenegro, Jersey, Guernsey, Isle of Man
After receiving Dive Tap, it can be used anywhere and on any compatible device.